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KPMG Privacy Policy
KPMG respects your privacy and your right to know how we handle your personal information. KPMG complies with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and where applicable or contractually required – the privacy laws of the various Australian states and territories. This Privacy Policy explains how we handle your personal information. In this Privacy Policy, ‘KPMG’, ‘we’, ‘us’ and ‘our’ refer to the KPMG Partnership and includes any entity carrying on business in Australia that is part of the KPMG group of entities. We may need to update this Privacy Policy from time to time to reflect our current privacy practices or changes in the law, regulations and/or professional standards. When we make any changes to this Privacy Policy, we will post the updated policy on our website.
We collect different types of personal information depending on the nature of our engagement with you. We may collect your personal information from several different sources including:
Examples of personal information we may collect include:
It may be necessary in some circumstances for us to collect some forms of sensitive information about you in order to provide specific services to you. Sensitive information includes information about a person’s race, gender diversity, sexual orientation, disability, ethnic origin, political opinions, health, religious or philosophical beliefs and criminal history. We will only collect and use sensitive information with your consent, in accordance with applicable laws or in a de-identified aggregated manner. You might need to provide personal information about other individuals to us (e.g. about your spouse, dependants or other family members or employees). If so, we rely on you to have informed those individuals that you are giving their personal information to us, to have advised them about this Privacy Policy and how they can obtain a copy of it and that you have the necessary authority to provide that personal information to us. It is important to be aware that if you access another party’s website or application using one of our products or services or via our website, that other party will deal with your personal information in accordance with its own Privacy Policy. You will need to review those websites to view a copy of the relevant Privacy Policy. It is generally not practical to remain anonymous or to use a pseudonym when dealing with us as usually we need to use your personal information to provide specific services to you, or which relate to or involve you. Generally we collect your personal information from you directly, for example, when we deal with you in person or over the phone, when you send us correspondence (including via email), when you complete a questionnaire, form or survey or when you subscribe to our publications. Sometimes we will collect your personal information from public sources, third parties and other outside sources, in circumstances where you would reasonably expect us to collect this information. For example, we may collect your personal information from:
We may also collect personal information about you from your use of our websites and social media and information you provide to us through contact mailboxes. We store information in different ways, including on paper and electronically. In some cases, we engage third parties to host electronic data (including data in relation to the services we provide) on our behalf. Protecting your personal information matters to us, and we take all reasonable steps to secure it and protect it from misuse, corruption, loss, unauthorised access and unauthorised disclosure. The measures we take to protect your information while we hold it or can access it include:
We endeavour to ensure that personal information is kept as current as possible, and that all reasonable steps are taken to ensure that irrelevant or excessive data is deleted or de-identified as soon as reasonably practicable. However, some personal information may be retained for varying time periods in order to comply with legal and regulatory obligations and for other legitimate business reasons.
We will only collect, use, hold and disclose your personal information if we have a permitted or lawful reason to do so, or you have otherwise consented. The reasons we may collect, hold, use and disclose your personal information include:
We may also use non-personal, de-identified and aggregated information for several purposes including for data analytics, research, submissions, thought leadership and promotional purposes. Any output is anonymised or aggregated so that no personal information or information relating specifically to you is reasonably identifiable. KPMG may also use your personal information for the purpose of marketing its products, services and offerings to you. This may include products, services and offers provided by our alliance partners. If you do not want to receive marketing material from us, you can contact us as detailed below:
We may share your personal information with other parties including:
Where you are a customer, an employee, a contractor or supplier of services to one of our clients, then we may disclose your personal information as part of providing services to that client. We do not disclose personal information to third parties for the purpose of allowing them to send marketing material to you. However, we may share non-personal, de-identified or aggregated information with select third parties for research, development, analytics or promotional purposes other than direct marketing. In some cases, the organisations that we may disclose your personal information to may be located in other countries, in particular, the United States, Europe, Fiji, Singapore, UK, India, and those countries in which our member firms are located. A current list of KPMG offices around the world can be found on the global KPMG office locations webpage. Where we do this, we require these parties to substantively comply with the privacy standards, privacy obligations and privacy laws applicable to KPMG, to protect your information and to restrict how your information may be used. 6.1 Automatic collection of personal information Together with our service providers we use cookies, web beacons and other technologies on some of our websites and through email to automatically collect certain types of information. The collection of this information allows us to customise and personalise your online experience (including tailoring our online presence) and enhancing your future online experience. We may also use this information for development and analytics purposes. You can tailor your experience with these technologies via the privacy and browser settings on your device or by rejecting the associated cookies. 6.2 Analytics Tools We use analytics tools, such as Google Analytics and Adobe Analytics. To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. More information about how we use Google Analytics can be found at the Google Analytics Terms of Service page. Adobe also provides a range of opt-out options for Adobe Analytics. 6.3 Social media widgets and applications Some of our websites and services may include functionality to enable information sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of our websites. Any personal information that you provide via such social media applications may be collected and used by members of that social media application separate to us and are subject to the privacy policies of the relevant companies that provide the applications. We do not have control over, or responsibility for, those companies or their use of your information. Any personal information that you provide on any KPMG social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control. KPMG is a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. For a list of where our member firms are located, see the global KPMG office locations webpage. We understand the importance of protecting the privacy of children, especially in an online environment. In particular, our websites, products and services are not intentionally designed for, or directed at, children under the age of 13. It is our policy to never knowingly collect or maintain information about any person under the age of 13, except as part of a specific engagement to provide services which necessitates such personal information be collected, for example, for the purposes of ensuring compliance with our auditor independence policies, or as otherwise required by law. It’s important that you make sure the personal information we hold about you is accurate, up to date and complete. If any of your details change or if you believe that any personal information KPMG has collected about you is inaccurate you can contact us (via ‘How to contact us’) and we will take reasonable steps to correct it in accordance with the requirements of the Privacy Act. You can request access to your personal information that we hold about you. To make a request see ‘How to contact us‘ for details. We may charge reasonable costs for providing you access to your personal information. You can notify us of any complaint you may have about our handling of your personal information via ‘How to contact us‘. Following your initial contact, you will be asked to set out the details of your complaint in writing in a form provided. We will endeavour to reply to you within 30 days of receipt of the completed complaint form and, where appropriate, will advise you of the general reasons for the outcome of the complaint. While we hope that we will be able to resolve any complaints you may have without needing to involve third parties, if you are not satisfied with the outcome of your complaint, you can refer your complaint to the Office of the Australian Information Commissioner. If you have any questions in relation to this Privacy Policy or our management of your personal information you can contact our National Privacy Liaison by email at austprivacy@kpmg.com.au or at: National Privacy Officer A printable version of our Privacy Policy (PDF 90KB) is available on our website, reviewed regularly and updated as necessary. This privacy policy was last updated in June 2024. |
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